Hidden Valley Resort, Ascend Hotel Collection

Staff was awesome. Charlene at the from desk was amazing and although bookingdot.com screwed everything up Charlene fixed what she could, and got me into an accessible room due to my mobility issues without issue. She checked on me the next day. Joseph my room Stewart was fantastic and proactive being helpful to get me whatever I need and ensured daily, anything I wanted or need for my room he was enthusiastic and had a detailed focus joyfully keeping guests happy and content; exceding expectations. Joseph was proactive very polite and kind. I will not forget him. Dominic was quick fix & adjusting my heater right away. Cold severely bother my Medical condition. Don saw me with a blanket over my shoulders and even got the fireplace started in the dining room where I enjoyed a fabulous breakfast. Staff were ashtonishing. I would recommend anyone visit there. Dinners were fresher and cooked in-house. Exceptional flare and the chicken curry lime soup was my farorites. My compliments to the chef. Comfort and staff are top notch. It’s the stuff that makes the resort the success, staff exceeded expectations. and they are the reason we’ll return

The room was very clean and beautiful with a spectacular view of the lake and trees. This resort has a spa, including a hot tub, a pool, and a sauna. I enjoyed a very relaxing facial at their spa.The staff was very friendly, polite, and respectful. Overall, we had a relaxing and peaceful stay.

We were greeted with a smile and warm welcome by the front desk staff Charlean Domingo who was very accommodating and helpful. The general manager was also very helpful and accommodating.

It was a lovely retreat on the edge of Algonquin provincial Park. It’s a lovely hotel with friendly staff and a comfortable bedroom. With amazing views and great pool and sauna. The place smelled great.